What warranty do I have?

Due to the nature of the products we sell and the environment they operate in, breakages can occur. We give a 30-day in-store warranty on the electrics on the vehicle from the date of purchase, we would expect you to remove faulty parts and return them to us for warranty, and all warranty Parts will be inspected by Rcmodelz and are aimed to be dispatched the same day upon receiving faulty part, after the 30 days any parts will be sent to the manufacturers for inspection during the rest of the manufacturer's warranty. Engines, pullstarts and the drivetrain are excluded from any warranty due to the nature of the hobby and the requirement that is required to tune and operate them.

When claiming under a warranty the product or defective parts must be removed and returned to us for examination (via 2^nd class signed for post).

You will be notified by email if your claim is valid in which case it will be repaired or replaced and sent back to you.

If the product or parts are not covered by the warranty a quote will be supplied for repair also you will be required to cover any postal fees.

All warranty claims are for Purchaser only and require the original proof of purchase, warranty is non-transferable.

The Goods usually come with a manufacturer's warranty.

The scope and duration of the warranty vary from product to product and will usually cover manufacturing defects but not physical damage caused by crashing, abuse, water ingress or general wear and tear or if Goods have been misused, altered or repaired without our approval. You should refer to the terms of the warranty supplied with the Goods. You may contact us in the first instance and we will usually inspect the Goods and may be able to deal with your query through a phone call or email.

You should not make any further use of Goods where you discover a defect as this may affect your rights under the manufacturer's warranty.

Any Goods which need to be returned for these purposes should always be clean and not covered in dirt. You should also complete any warranty card details to claim under a manufacturer's warranty and provide a copy of your receipt together with a note detailing the problem and the reason for the return.

For Electronics, battery plugs and connectors should not be changed or any modification to wiring as this will void any warranty on the product.

All warranty claims decisions are final. The purchaser knowingly and freely assumes all risks of ownership and use, known and unknown.

Please read the full terms: rcmodelz.co.uk/terms